
Terms of Service
Last updated: 2 June 2026
Please read these Terms carefully before using LBL Route Planner or the LBL Driver mobile app. By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.
1. Who we are
LBL Route Planner and the LBL Driver mobile app (“the Services”) are operated by JPS Leicester Ltd(“LBL,” “we,” “us,” “our”):
- 9 Manor Holt Close, Rothley, LE7 7PP, United Kingdom
- Company number: 13770264
- Contact: joe@logburnerslounge.co.uk
2. Eligibility and accounts
The Services are intended for business use by adults aged 18 or over. By creating an account you confirm that:
- You are at least 18 years old
- You have authority to bind the business you represent
- The information you provide is accurate and kept up to date
- You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account
We may suspend or terminate accounts that violate these Terms or applicable law.
3. Licence to use the Services
We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Services for your internal business operations, subject to these Terms.
You may not:
- Copy, modify, reverse-engineer, decompile, or attempt to extract the source code of any part of the Services
- Translate, adapt, or create derivative works of the Services
- Use the Services to build a competing product or service
- Resell, sublicense, lease, or otherwise commercially exploit the Services
- Remove or obscure any copyright, trademark, or proprietary notices
- Use the Services for any unlawful purpose or in violation of any third party’s rights
All intellectual property rights in the Services — including software, designs, trademarks, logos, and documentation — remain the property of JPS Leicester Ltd or our licensors.
4. Your data and content
You retain all rights to the data you upload to the Services (your customers, drivers, vehicles, routes, and operational information).
By using the Services, you grant us a limited licence to process your data solely for the purpose of providing and improving the Services. We process personal data in accordance with our Privacy Policy.
You are responsible for:
- Ensuring you have the legal right to upload and process any personal data of your customers and drivers
- Providing your customers and drivers with appropriate privacy notices
- Obtaining any consents required under applicable data protection law
- The accuracy and lawfulness of all data you provide
5. Acceptable use
You agree not to:
- Use the Services to transmit any material that is unlawful, defamatory, threatening, abusive, obscene, or otherwise objectionable
- Attempt to gain unauthorised access to the Services, other users’ accounts, or any systems connected to the Services
- Introduce viruses, malware, or other harmful code
- Interfere with or disrupt the operation of the Services
- Use automated means (bots, scrapers) to access the Services except as expressly permitted
- Use the Services in any way that could damage, disable, overburden, or impair our infrastructure
Violation may result in immediate suspension or termination without notice or refund.
6. Pricing and payment
The Services are currently provided free of charge. We may introduce paid features or subscription plans in the future. If we do, we will give you reasonable advance notice and the option to accept the new terms or discontinue use of the affected features.
We reserve the right to charge for the Services at any time, with prior notice. No fees are owed for use of the Services during periods when they are provided free of charge.
7. Third-party services and integrations
The Services rely on third-party providers including but not limited to Supabase, Vercel, Resend, and Google Maps Platform. Their availability, accuracy, and performance are outside our control. We are not responsible for interruptions, errors, or losses caused by third-party services.
You may be subject to separate terms from your mobile network provider, app store (Apple App Store, Google Play Store), or other third parties when using the Services. Those terms apply independently of these Terms.
8. Mobile app use (LBL Driver)
Certain features of the LBL Driver mobile app require an active internet connection. We are not responsible for the app failing to function correctly without internet access, due to depleted mobile data allowance, low battery, or device issues outside our control.
If you use the LBL Driver app outside your home territory, your mobile network provider may charge you for data, including roaming charges. You accept responsibility for all such charges.
You are responsible for keeping your device secure. We recommend you do not jailbreak or root your device. Doing so may compromise security, void warranties, and may cause the app to malfunction. We are not responsible for issues arising from rooted or jailbroken devices.
We may update or discontinue the mobile app at any time without prior notice. You agree to install updates when offered to maintain compatibility and security. We do not guarantee continued support for older versions of the app or older operating systems.
9. Service availability
We endeavour to keep the Services available 24/7 but do not guarantee uninterrupted access. The Services may be unavailable due to:
- Planned maintenance (we will give reasonable notice where practical)
- Emergency maintenance or security incidents
- Failure of third-party providers
- Force majeure events outside our reasonable control
- Suspension of your account for breach of these Terms
We are not liable for any losses arising from Service unavailability.
10. Disclaimer of warranties
To the maximum extent permitted by law, the Services are provided “as is” and “as available” without warranties of any kind, whether express, implied, statutory, or otherwise. We specifically disclaim all warranties of:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
- Accuracy, reliability, completeness, or timeliness of any information provided through the Services
- That the Services will be uninterrupted, error-free, or secure
- That defects will be corrected
Routes, navigation, ETAs, and any operational suggestions provided by the Services are estimates only. You are solely responsible for verifying routing decisions, complying with traffic laws, and ensuring the safety of your drivers and deliveries.
11. Limitation of liability
To the maximum extent permitted by law:
(a) We will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to loss of profits, loss of business, loss of revenue, loss of goodwill, loss of data, or business interruption — whether arising in contract, tort, negligence, or otherwise, and even if we have been advised of the possibility of such damages.
(b) Our total aggregate liability to you arising out of or relating to the Services or these Terms, whether in contract, tort, negligence, or otherwise, will not exceed the greater of:
- £100, or
- The total amount you have paid to us in the twelve (12) months immediately preceding the event giving rise to the liability.
(c) Nothing in these Terms limits or excludes our liability for:
- Death or personal injury caused by our negligence
- Fraud or fraudulent misrepresentation
- Any other liability that cannot be limited or excluded under English law
12. Indemnity
You agree to indemnify, defend, and hold harmless JPS Leicester Ltd, its directors, officers, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to:
- Your use of the Services
- Your violation of these Terms
- Your violation of any applicable law or third-party rights
- Your data or the data of your customers and drivers
- Any deliveries, operations, or business decisions made using the Services
13. Termination
You may stop using the Services at any time and request account deletion by emailing joe@logburnerslounge.co.uk.
We may suspend or terminate your access to the Services at any time, with or without notice, including for:
- Violation of these Terms
- Conduct we reasonably believe to be illegal, harmful, or harmful to other users
- Extended inactivity
- Discontinuation of the Services
- Any other reason at our discretion
Upon termination:
- Your right to use the Services ends immediately
- We may delete your data after a reasonable period (see our Privacy Policy)
- Provisions that by their nature should survive termination will survive, including sections on intellectual property, indemnity, limitation of liability, and governing law
14. Changes to the Services and Terms
We may modify, update, or discontinue any part of the Services at any time. We may also update these Terms. When we make material changes, we will update the “Last updated” date and may notify you by email or through the Services. Continued use of the Services after changes take effect constitutes acceptance of the updated Terms.
If you do not agree to the changes, your remedy is to stop using the Services.
15. Governing law and jurisdiction
These Terms and any disputes arising from them are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any disputes, except that we may bring proceedings to protect our intellectual property rights or confidential information in any court of competent jurisdiction.
If you are a consumer (rather than a business), you may have additional rights under your local law that cannot be waived by these Terms.
16. General
Entire agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Services and supersede any prior agreements.
Severability. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
No waiver. Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.
Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms at our discretion.
Notices. We may give you notices by email, through the Services, or by posting to our website. You may give us notices by emailing joe@logburnerslounge.co.uk.
17. Contact
Questions about these Terms:
JPS Leicester Ltd
9 Manor Holt Close, Rothley, LE7 7PP, United Kingdom
Email: joe@logburnerslounge.co.uk
Company number: 13770264